Section: Accountancy Vacancy 1367

Post:Senior Dispatcher Wanted

Salary contractual

Requirements and conditions

Age:

Has no value

Gender

Has no value

Education:

Work schedule:

Has no value

Work place:

London

The announcement text:

MUST RESPOND WITH RESUME AND SALARY REQUIREMENTS FOR CONSIDERATION***

IMMEDIATE HIRE. Medium size New York City based interpreting and translation company located in the Penn Station area seeks Senior Dispatcher for permanent position. Excellent opportunity for advancement. This is a key position in the company and will involve working closely with the Chief Operating Office to ensure complete customer satisfaction and compliance with all government contracts

Job Summary: Dispatch face to face interpreters, establish and maintain a strong communication with clients, problem solve and work effectively under pressure.

Duties and Responsibilities:

• Enter all interpretation assignments received via phone, email, fax or mail into proprietary Client/Interpreter tracking software.

• Fill interpretation assignments effectively with face to face interpreters

• Establish and maintain a strong communication with clients and interpreters

• Act as an interpreter liaison for payroll disputes, case problem resolution.

• Prepare job orders for client signature

• Enter all interpreter payroll timesheet data, verifying hours

• Interface with billing department and collect outstanding timesheets

• Responsible for stamping and mailing / retaining checks.

• Performs other clerical functions, tasks and duties, as assigned.

Knowledge of:

• Working with high demand customers

• Second language (not required but a PLUS)

• Windows operating system

Skills:

• Excellent interpersonal skills

• Outstanding customer service

• Personal computer and various software packages.

• Critical thinking and problem solving skills

• Working under pressure of time and conflicting demands.

• Type 20 words per minute.

Abilities:

• Work in a team-based environment to achieve common goals

• Perform with a high standard of customer service and professional conduct

• Effectively communicate orally and written

• Read, write, spell, and speak in clear, concise English

• Establish priorities, work independently and proceed with objectives without supervision.

• Accurately enter information into system while simultaneously receiving information by phone

• Handle and resolve recurring problems effectively.

• Remain calm and effective under heavy work load

• Handle multiple priorities and organize workload

• Able to defuse conflict situations

• Efficiently coordinate interpretation assignments

• Work in a high pressure environment

• Ability to establish and maintain tactful, courteous and effective working relationships with those contacted in the course of work

• Operate computer-aided dispatch system with sufficient speed and accuracy

• Remain in a sitting position for extended periods of time.

Credentials and Experience

Associates or Bachelors degree a must

MUST RESPOND WITH RESUME AND SALARY REQUIREMENTS FOR CONSIDERATION***

Compensation: tbd

Principals only. Recruiters, please don`t contact this job poster.

Please, no phone calls about this job!

Please do not contact job poster about other services, products or commercial interests.

Contact information

Employer:

Эко

Email:

evan@5min.com

Phone:

206-65-20(14), ф.2066517

Publication date: 2009-10-23 06:32:52

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Section: Accountancy Vacancy 1367

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Section: Accountancy Vacancy 1367

Vacancies
in Plymouth

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in Plymouth